It is our passion and point of difference that we provide our clients with high quality, customised reports regarding the customer experience in their business.

We pride ourselves on the calibre of our shoppers and the insights that we can deliver. To that end, we are conscious of continuing to provide a unique and personalised account of the customer experience without the use of AI/ChatGPT technology.

Moving forward we will be implementing necessary tools to identify the use of AI/ChatGPT generated responses in shopper reporting. Our software will conduct a sweep of uploaded reports and identify AI/ChatGPT input with 97% accuracy. Therefore, it is imperative that you describe your shopping experience using your own words.

If our review team is alerted that an AI/ChatGPT generated responses has been used, we will notify you immediately to rectify the issue.

Any report that is not updated will not be accepted and the shop assignment will not be paid.

We trust that we have your support in continuing to provide clients with high quality, personalised reports that are the foundation of our brand and our reputation.

Thank you PR Team