Dear ALL SHOPPERS TO KWSP MYSTERY CALL. A few highlights for you all.
1) Get ready a question that you want to ask before you make the call. make sure this question is really what you want to ask as a KWSP Customer, meaning you actually want to get more info for yourself.
2) Speak confidently (YAKIN) because branch staff will know that you are shopper if you don't know how to drama like real enquiry customer
3) Always tell branch staff your name first, and see if the staff call your name or not during conversation.
So please REMEMBER! You are all PROFESSIONAL MYSTERY SHOPPERS and BE CREATIVE.
- Thank You - DR. ALLEN TEH (CEO/FOUNDER)
CustomerEyes International
drallenteh@customereyes.net
www.customereyes.net
21 FEB 2014
1) Get ready a question that you want to ask before you make the call. make sure this question is really what you want to ask as a KWSP Customer, meaning you actually want to get more info for yourself.
2) Speak confidently (YAKIN) because branch staff will know that you are shopper if you don't know how to drama like real enquiry customer
3) Always tell branch staff your name first, and see if the staff call your name or not during conversation.
So please REMEMBER! You are all PROFESSIONAL MYSTERY SHOPPERS and BE CREATIVE.
- Thank You - DR. ALLEN TEH (CEO/FOUNDER)
CustomerEyes International
drallenteh@customereyes.net
www.customereyes.net
21 FEB 2014